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Frequently Asked Questions

PIR’s are an important sensing device for a professional alarm system. If you have a look at any home or commercial alarm system they all use PIR’s as their main mode of detection, and then generally some form of switch as well. Standard commercial PIR’s are not suitable for use in RV’s due to several factors so we only use very specific PIR’s for our systems. Our PIR’s perform better, are more stable and also have great flexibility in their mounting positions which is important in a smaller physical space like an RV or boat.

Movement detectors similar to the ones we use for AntiTow (accelerometers / gyroscopes) detect the physical movement of the unit itself and are great in certain applications. If you have ever used the auto-rotate function on a phone, used a wii game controller or flown a drone you will have seen the benefit of using movement detectors. Similarly they perform very well detecting if your Caravan or Camper is being towed. We wouldn’t recommend relying on them as the basis for an intruder alarm system though as they perform very poorly in this application and are prone to a high number of false alarms.

The panic switch is a standard feature of our Platinum and PlatinumX systems. Pressing this will automatically activate the siren and strobe to notify people surrounding you that you are in need of assistance. This works regardless of if the alarm is armed or disarmed. There are also options available to be able to change the response to the button press.

AntiTow is a great additional feature for the Caravan units. When the movement detector in the control unit detects motion it will temporarily lock the electric brakes (as well as activating lights and siren) rendering the vehicle unable to be towed. The AntiTow is only activated on vehicle motion (not shockwaves!) and will not be activated by other sensors.

We believe that this is an essential feature. Through a lot of R&D testing it was clear that every vehicle and every environment is different. What would activate on one van wouldn’t on another so we made sure that the sensitivity was user adjustable. This enables the sensitivity to be set correctly for the van, fast enough to activate when towed but unlike fixed sensitivity systems it does not cause multiple unnecessary activation’s due to environmental conditions.

Night mode is a great function on our PlatinumX system. It allows you to turn the system on with a single button press and automatically isolates the PIR and movement detectors but arms the external Reed switches providing perimeter protection whilst you are asleep. If the alarm goes off in night mode the strobe activates and the internal piezo sounds in a beeping pattern, however due to the loudness the siren will not sound.

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Whether you’re curious about features or just need a bit of help, we’re here to answer any questions.

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